Total Recall Record On Demand Software is included with every Total Recall phone recorder.

Record on Demand is an optional Microsoft Windows compatible client application that provides additional real-time recording control to Total Recall end users (usually agents).

Utilizing an existing network (LAN/WAN) connection, users can start and stop recording of current calls, control which calls on their line are recorded and which aren't, and add notes to current calls all from a simple taskbar application on the users PC.

If a user requires recording on demand functionality but does not have immediate access to a PC, recording can also be controlled by the use of configurable DTMF codes entered on a users phone

To ensure the security of Total Recall, administrators have the flexibility to tailor the users level of control with Record on Demand. This gives users the desired level of control, while ensuring continued adherence to company recording policies. Record on Demand extends the benefits of recording to those who do not want all their calls logged, or who need a simple opt out method for legal purposes. The settings on Total Recall, Remote Manager and Record on Demand can easily be customised to your specific business structure and application.

KEY BENEFITS

  • Affordable: Included with every Total Recall recorder product.
  • Flexible: Install on as many clients as required.
  • Powerful: Control recording and add notes.

KEY FEATURES

  • Microsoft Windows compatible software.
  • Network access to Total Recall recorders.
  • Real-time recording control.
  • Add notes to recordings.

Contact us now for more information on the the Total Recall Desktop or Rack Recorders. Both include this Record On Demand Software.